At Marathon Petroleum, we realized governance had to be more than tracking work—it needed to guide strategy. But like many enterprises, we faced siloed intake, unclear priorities, and no single view of execution.
In this session, we’ll show how we turned governance into a strategic capability with ServiceNow Strategic Portfolio Management as our foundation. You’ll hear how we: Built a tiered governance model to align enterprise priorities with business unit needs. Centralized demand intake and prioritization through Enterprise Agile Planning. Structured work across portfolios, projects, and teams while integrating with Azure DevOps for delivery visibility. Improved forecast accuracy and financial decision‑making by embedding actuals into reporting. Made governance part of the rhythm of execution—not just a control function.
Finally, we’ll share our vision for what’s next: resource‑based capacity planning, capability‑driven prioritization, and roadmap transparency to keep strategy and execution tightly connected.