Name
Best Practices: Measuring value drivers for SPM capabilities
Date & Time
Wednesday, September 17, 2025, 12:30 PM - 1:10 PM
Description
Whether you’re starting your journey (or about to) or you are already live with ServiceNow SPM, the question is the same: "What is the value we’re delivering?" In this session, we’ll break down how to define and measure value before you start configuring, or how to do it mid-flight. We'll show you how to track it throughout your journey, explore value drivers for each major SPM capability, from Demand to Resource to Strategic Planning, and show how to connect them back to tangible business outcomes. You’ll leave with a clear playbook for building your own SPM value framework that resonates with both executives and delivery teams.
Track
Strategic Portfolio Management
Location Name
Gateshead Millenium
Capacity
23