Too often, SPM implementations jump straight into configuration without a clear process blueprint. This leads to rework, misalignment, and underwhelming adoption. In this session, we’ll explore why starting with process architecture and design is the key to delivering sustainable, scalable solutions. We’ll walk through a proven approach to mapping current and future-state processes, aligning stakeholders early, and ensuring your build supports a cohesive operating model. You’ll leave with practical tools to shift your project from a “build-first” mindset to a “design-led” implementation, and avoid common pitfalls along the way.