Name
From Crisis to Execution: How Saint Paul Recovered with ServiceNow
Date & Time
Wednesday, September 17, 2025, 3:30 PM - 4:05 PM
Description
In this joint session, RSM and the City of Saint Paul share how a rapid implementation of ServiceNow Collaborative Work Management became the recovery command center after a cybersecurity attack. Learn how fast mobilization by RSM and the agility of the ServiceNow platform enabled quick configuration of backlogs, intake, prioritization, and execution to focus the IT organization on what mattered most.
Speakers
Mary Gleich-Matthews, City of St.Paul Stephen Cambridge, RSM
Location Name
AH2
Capacity
80