Name
Creating One Front Door for Healthcare Innovation
Date & Time
Wednesday, September 30, 2026, 11:00 AM - 11:35 AM
Description
Innovation can originate anywhere, but enterprise visibility should begin in one place. Learn how Sutter Health uses ServiceNow as the single front door for technology investments, ensuring every request is reviewed for existing capabilities, enterprise standards, governance requirements, and strategic alignment before procurement or deployment. This session will share practical lessons on using application rationalization to identify and eliminate redundant tools, advancing One Sutter, One Platform (OSOP), and transforming Demand Management into a decision-making capability that drives lasting enterprise transformation.
Track
Strategic portfolio management, Collaborative Work Management
Speakers
Jamie Ripp, Sutter Health
Location Name
Fred Luddy Theater