Organizations are under increasing pressure to turn strategic priorities into measurable outcomes while navigating changing ways of working, evolving technology, AI, and organizational complexity. Success requires more than implementing technology—it requires connecting strategy, investments, architecture, and work while driving adoption across the enterprise. Join fellow implementation partners and ServiceNow experts for a peer exchange on what is working—and what remains challenging—across customer transformation journeys. Share experiences from implementation through adoption and expansion, explore approaches for connecting strategy to execution, and exchange lessons for helping customers drive sustainable change and measurable business value.