Join us for an insightful conversation with Fidelity as they share their journey transforming operational risk management across their global operations. After migrating from legacy GRC system to ServiceNow, they've implemented an innovative RCSA automation framework that positions them ahead of industry standards. In this 45-minute session, you'll learn how they redesigned their global risk framework, the practical challenges of implementing automated RCSA processes, and the lessons learned going throughout their transformation. This is a rare opportunity to hear directly from practitioners who are pushing the boundaries of what's possible in operational risk management.