Name
Retail Industry Insights: trends, innovations & customer stories
Date & Time
Monday, August 31, 2026, 4:55 PM - 5:40 PM
Speakers
Loic Massen, ServiceNow
Loic Massen
Philip Langelund
ServiceNow, Inc
Sr. Manager
Niklas Bennetsen
ServiceNow
Advisory Solution Consultant
Paul Odelberg
IKEA
Senior Product Owner
Peter Grydgaard
Deloitte
Partner
Michael Koch
Sofigate
Country Manager
Zander Croox
Flying Tiger Copenhagen
Platform Owner
Claus Hansen
Adeno
Commercial Director
Andy Faarvang
ServiceNow
Account Executive
Stijn Vancraeynest
Colruyt Group
Head of Center of Excellence IT Service Delivery & Orchestration + Platform Owner
Loic Massen
ServiceNow
Retail GTM Senior Manager, EMEA