Name
Keynote: The Future of Retail Operations
Date & Time
Monday, August 31, 2026, 12:45 PM - 1:30 PM
Speakers
Niklas Bennetsen, ServiceNow
Niklas Bennetsen
Philip Langelund
ServiceNow, Inc
Sr. Manager
Niklas Bennetsen
ServiceNow
CRM SC
Paul Odelberg
IKEA
Senior Product Owner
Peter Grydgaard
Deloitte
Partner
Michael Koch
Sofigate
Country Manager
Zander Croox
Flying Tiger Copenhagen
Platform Owner
Claus Hansen
Adeno
Commercial Director
Andy Faarvang
ServiceNow
Account Executive
Stijn Vancraeynest
Colruyt Group
Head of Center of Excellence IT Service Delivery & Orchestration + Platform Owner
Loic Massen
ServiceNow
Retail GTM Senior Manager, EMEA