Put AI to Work for IT- France

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Learning Lab: Put AI to Work for IT- France

Mardi, 21 octobre, 2025
9:00 AM-4:30 PM
Paris
France

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Libérez le potentiel de l’IA avec Now Assist et les Agents IA

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Participez à une journée immersive animée par nos experts en intelligence artificielle, et découvrez comment transformer vos services grâce à l’IA générative et aux agents IA (Agentic AI).

Date & heure : Le 21 octobre de 9h à 16h30

Objectif de l’événement :

Maximiser le libre-service, booster la productivité des agents et améliorer l’expérience utilisateur, quel que soit votre domaine : IT, RH, Service Client, Finance, etc.

Au programme :

Présentation deep dive de Now Assist et des agents IA : cas d’usage concrets, bénéfices métiers, et dernières innovations.
Apprentissage autour de l’IA Agentic : découvrez comment les agents IA autonomes peuvent orchestrer des workflows complexes et prendre des décisions intelligentes.
Démonstrations live : visualisez l’impact de l’IA dans des scénarios réels.
Atelier pratique : manipulez vous-même des environnements live pour tester les capacités de Now Assist.

Pourquoi participer ?

Apprenez à automatiser intelligemment les demandes récurrentes.
Réduisez les délais de résolution tout en augmentant la satisfaction utilisateur.
Repartez avec des idées concrètes et des compétences pratiques à appliquer dans votre organisation.

💻 N’oubliez pas d’apporter votre ordinateur portable !

Cet workshop est conçu pour les clients, dont les inscriptions seront prioritaires. Les partenaires sont invités à rejoindre nos sessions partner enablement spécialement dédiées.

Les places seront attribuées aux participants inscrits avec leur adresse e-mail professionnelle.

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AGENDA

Coffee and Breakfast Bites	8:30 AM - 9:00 AM
Welcome & Introduction	9:00 AM - 9:25 AM
Introduction to AI	9:25 AM - 10:10 AM
Break	10:10 AM - 10:20 AM
From Gold to Diamonds – Lab 1	10:20 AM - 10:50 AM
Chain of Gain ideation session	10:50 AM - 11:55 AM
Lunch	11:55 AM - 12:40 PM
Autonomous Enterprise	12:40 PM - 1:00 PM
Agentic Workflow Enablement	1:00 PM - 1:30 PM
Agentic AI – Lab 2	1:30 PM - 1:50 PM
Break	1:50 PM - 2:20 PM
Now Assist Admin and Governance	2:20 PM - 2:40 PM
Wrap up & Feedback	2:40 PM - 3:00 PM

CUSTOMER CASE STUDIES

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Speakers

We are bringing innovation, knowledge, and community to you.

Pierre Mouchard

AI Solution Consultant, ServiceNow

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