Name
Industry Session: ServiceNow for Retail - Connected Operations, Exceptional Experiences
Date & Time
Thursday, June 4, 2026, 11:55 AM - 12:25 PM
Speakers
Description
Retailers face a hard truth: half your customers walk away after just one bad shopping experience. With 80% of retail sales still in-store, running stores on fragmented systems costs you more than you think. Discover how ServiceNow connects store operations, customer service, and field service teams on one platform. Associates get answers fast. Agents see full customer context. AI handles the routine work. The result: every store runs like your best store and your customers keep coming back.
Location Name
Breakout 5
Full Address
Quality Hotel Strawberry Arena
Råsta Strandväg 1
Stockholm Solna 169 79
Sweden
Råsta Strandväg 1
Stockholm Solna 169 79
Sweden