This session shows Microsoft and ServiceNow deliver enterprise-grade agentic AI at scale. Autonomous IT enables Intelligent, agent‑driven service operations powered by unified data and interoperable AI agents empowering the outcomes every CIO wants: Zero service outages. Zero security breaches. Zero‑touch operations. By unifying  data, agents, and workflows, Microsoft and ServiceNow together deliver enterprise‑grade agentic AI that’s built for real‑world scale, governance, and measurable business impact.