Name
Devoteam: Building the Hybrid Cloud Customer Experience of tomorrow, powered by ServiceNow
Description
How do you build a modern ITSM platform, Customer Portal, and scalable CMDB that can handle thousands of clients? Over the past two years, technology provider Orange Business consolidated more than 15 legacy tools into a single platform, looking to redefine the hybrid cloud experience. Orange created one of Scandinavia's largest CMDBs, established their own ServiceNow hub from scratch, and is planning to launch the ServiceNow Technology Provider Service Management (TPSM) suite using CSM, ITSM & Service Bridge. Learn how Orange, Devoteam and Einar & Partners have teamed up to build the Next Generation Cloud Services with the ServiceNow platform.
Speakers
Thor Arne Krogh, Orange DSE
Kristina Bergstad, Orange Business
Alexander Ljungstrom, Einar & Partners
Henrik Lukkarila, Devoteam
Kristina Bergstad, Orange Business
Alexander Ljungstrom, Einar & Partners
Henrik Lukkarila, Devoteam



