Name
The Velocity of Value: Scaling AI & Employee Experience at Enterprise Speed
Date & Time
Tuesday, March 17, 2026, 10:30 AM - 10:50 AM
Crystal Chan Benny Benny Colin Tan
Description

 

Moderated by Colin Tan, Area VP, Solution Sales Leader, Asia & Korea, ServiceNow

 

Speakers:
- Crystal Chan, Group Chief Technology and Information Officer, DFI​ Retail Group
- Benny Woo, ServiceNow Alliance Leader, Deloitte Consulting

Location Name
18/F, Ballroom 1 & 2
Full Address
18/F, The Mira Hong Kong
118-130 Nathan Road, Tsim Sha Tsui
Hong Kong
Hong Kong SAR China
Alan Ta
ServiceNow
Sr Advisory Solution Consultant

Benny Benny
Deloitte
Partner

Crystal Chan
DFI Retail Group
Group Chief Technology and Information Officer

CK Tan
ServiceNow
APAC Innovation Officer

Colin Tan
ServiceNow
Area VP, Solution Sales Leader, Asia and Korea

Chee-Kong Wong
EY Oceania
Partner, Technology Consulting

Jason Cox
The Hong Kong Jockey Club
Executive Manager, Business Process Re-Engineering

Isaac Chow
DXC Technology
Head of Custom Applications, Greater China

Jervin Hew
ServiceNow
Senior Manager, Solution Consulting, Technology Workflows

Keith Ip
Li & Fung
Chief Technology Officer

Larry Leong
ServiceNow
Sales Director, North Asia

Melissa Ries
ServiceNow
Group Vice President and Managing Director, Asia

Madhav Timalsina
Infosys
VP & Head of Markets - Greater China Region

Mike Chen
EY Greater China
Partner, ServiceNow Practice Lead

Prem Ganesan
ServiceNow
Director, CRM Sales

Sri Lakshmi Kodali
ServiceNow
Snr Director, Core Business Services Transformation Executive

Timothy Goh
ServiceNow
Solution Sales Executive, Core Business Solutions

Wallace Lam
ServiceNow
Sr Advisory Solution Consultant

Shruti Srivastav
ServiceNow
CRM Advisory Solution Consultant