11:10AM - 11:35AM Autonomous IT & Security: Enhancing Operations Resilience

Speakers:
- Jervin Hew, Senior Manager, Solution Consulting, Technology Workflows, ServiceNow
- Wallace Lam, Senior Advisory Solution Consultant, ServiceNow

11:35AM - 11:55AM Governing Growth at Scale: How a Global E-Commerce Leader Standardized, Automated and Secured Operations with ServiceNow by DXC

Speaker: 
- Isaac Chow, Head of Custom Applications, Greater China, DXC Technology 

11:55AM - 12:15PM AI Orchestration in Action: Building the ‘Front Door’ to Work and an AI Control Tower with ServiceNow and Infosys

Speaker:
- Madhav Timalsina, VP & Head of Markets - Greater China Region, Infosys 

12:15PM - 12:30PM Closing