Who should attend: IT Operations managers, infrastructure teams, platform engineers, and practitioners responsible for service reliability, system health, or operational performance

2026 marks a turning point for AIOps: autonomous AI and new AI specialists are joining IT operations teams as digital colleagues, sharing the work by owning issue analysis and resolution, just like real people.

If your team is ready to move from reactive firefighting to intelligence-driven response, this hands-on workshop is built for you. You'll work with the 2026 ITOM AIOps platform, including AI agents that support the alert lifecycle from event to incident.

Through expert-led demonstrations and hands-on labs, you'll explore how AI specialists augment your teams and accelerate resolution. You'll leave with practical architecture patterns, integration blueprints for your existing tools, and a clear roadmap for scaling towards zero-outage operations.

Welcome to autonomous IT operations, where your operations team works smarter and faster.

Session commences at 9am