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Join us for a hands-on CSDM Architecture Workshop designed to help you build a clear understanding of the Common Service Data Model (CSDM) and how it connects business capabilities, services, applications, and technology.
Whether you are new to CSDM or looking to strengthen your understanding, this workshop will combine key concepts with practical modelling. You’ll explore why CSDM matters, how the different domains fit together, and how to model a real business service from the business level down to the underlying hardware and software components. Who is this for?
This workshop is aimed at those who are relatively new to the Common Service Data Model. It is particularly relevant for architects, process owners, product owners, and others who need to understand how to model their organisation from Business Capabilities down to specific hardware and software components.
09:00–09:30 | Why CSDM?
09:30–10:30 | CSDM Domains and Structure
11:00 | Lunch
11:30–12:30 | Practical Service Modelling
A walkthrough of a concrete business service, covering:
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