With independent research of 455 large organisations finding that 49% will not be on their vendor’s latest cloud ERP even five years from now. Australian Government agencies are at an inflection point. Most are managing complex ERP environments built over decades to serve equally complex legislative, financial, and workforce requirements while simultaneously being asked to modernise, adopt AI, and deliver more with less. The question is not whether to transform - it is what to do with their ERP strategy while transformation is underway.

Whether planning, progressing, or having completed migration, agencies face a common challenge - translating ERP investment into tangible ROI and business outcomes.

Realising the full value of ERP depends on connecting processes, data, and ways of working across the organisation. Without this, the business outcomes originally envisaged often remain out of reach.

This session presents business and IT leaders with a practical approach to making it achievable with ServiceNow as a platform of transformation that extends and interoperates with ERP. Where ERP stores the record, ServiceNow drives end-to-end business processes and connects the experience with AI embedded across Hire to Retire, Source to Pay, Finance Operations, Risk and Compliance and beyond.

Deliver measurable outcomes in months, not years.