Leo Francia is a Senior Data Solution Architect at ServiceNow, specialising in Workflow Data Fabric and AI integration across the APAC region. Before ServiceNow, he led SAP rollouts across 6 APAC countries for enterprises running 100+ instances, giving him an uncommon read on how large organisations actually live with their ERP.



At ServiceNow, he has delivered 8+ SAP integration proofs-of-concept across Enterprise and Public Sector customers, published technical lab guides used across the ServiceNow community, and spoken at 14+ executive sessions. His focus is the intersection of enterprise data architecture and business outcomes: making the platform do the work for people.