Alok is a ServiceNow Architect with deep experience delivering enterprise and government transformation programs across ERP, HR, IT and customer-focused service solutions. He has worked across federal and state government, banking, manufacturing, and mining, and brings strong expertise in ServiceNow architecture, integrations, and platform implementation. Alok is a ServiceNow Certified Technical Architect with multiple specialist certifications. He is known for translating complex business requirements into practical, scalable solutions that improve service delivery and operational efficiency.