ServiceNow User Group Finland 2025

Mobile Registration
Social Media
Event Survey
Sponsor Survey
Customer Survey

key-point-area, feature-area, speaker-area, agenda-area, sponsor-section, event-location

ServiceNow User Group Finland 2025

Thursday, 5 June 2025
08:30 – 12:00
Meeting room Smith&Mill
Energigatan 4, 00180 Helsinki, Finland

key-point-area, feature-area, speaker-area, agenda-area, sponsor-section, event-location

Inspiration, insights, and networking within ServiceNow!

Add to Calendar

This event is a fantastic opportunity to come together and create a forum where we can share our experiences, discuss best practices, and build stronger networks within ServiceNow.

We strongly believe in the power of collaboration and knowledge sharing, and we look forward to an inspiring day filled with insights, ideas, and opportunities to make valuable connections. Whether you're a beginner or an experienced user of ServiceNow, we are confident that both you and your colleagues will greatly benefit from this event.

Customer Speakers

Joona Uusitalo from YIT will talk about their AI journey
Pasi Lahtonen from Säästöpankkiliitto (SPL) will take you through: Foundations to Practice: Developing EA in ServiceNow to support transformation and risk management.

Agenda

8:30 Coffee is served, networking

9:00 Welcome words by ServiceNow

9:05 Road to utilizing AI for an Enterprise Company - Joona Uusitalo, YIT

9:45 Break, networking

10:15 Foundations to Practice: Developing EA in ServiceNow to support transformation and risk management Pasi Lahtonen, Säästöpankkiliitto

11:00 CSDM 5.0 Updates - Antti Mäkinen, ServiceNow

11:40 Final words by ServiceNow

11:40 Lunch served outside the room, networking

12:00 Event ends

1Begin Registration
2Confirmation

Save your seat today

Please complete the form below to register to this event. All fields are required.

Please fix the following errors:

First Name

Last Name

Email Address

Mobile Phone

Job Title

Job Level

Job Role

Job function

Job Function

Company

Country

Please specify any dietary restrictions or allergy needs

US State

Australian State

Province

Indian State

Brazilian State

China State

Select a registrant type

Attendee

Employee

Partner

Acknowledge that you have read and agree to <a href="https://www.servicenow.com/event-terms-conditions.html" target="_blank">ServiceNow’s Terms and Conditions</a>.

Acknowledge that you would like to hear about upcoming events, products, and services from ServiceNow. You understand you can unsubscribe at any time. For more information on how your personal data will be processed, see our <a href="https://www.servicenow.com/privacy-statement.html" target="_blank">Privacy Statement</a>.

Acknowledge your ticket may include food, beverage, swag transportation and/or accommodation that ticketholders are entitled to receive, and which represents a fair market value of no more than 10 Euro.

Reg: Job Role - Master - Checkbox

Governance, Risk and Compliance

Security

Field Service

Global Business Services/Shared Services

Facilities

Finance/Accounting

Legal

Marketing

Sales

Supply Chain/Manufacturing

Cloud Operations

Customer Service/Support

Operations/Engineering/R&D

CEO

Other

Reg: Job Function - Master - Checkbox

Accounting Shared Services

Analyst

Application and Software Development

Architecture

Audit

Business Technology Services

CAO

CCO

CCO (Chief Compliance Officer)

CCO (Chief Customer Officer)

CDO

CEO

CFO

CHRO

CIO

CISO/CSO

CLO

Cloud Operations

CMO

Compliance

COO

CPO

CPO (Chief Product Officer)

CRO (Chief Revenue Officer)

CRO (Chief Risk Officer)

CSCO

CTO

Customer Experience Strategy

Customer Service Delivery/Management

Customer Service Operations

Customer Service Technology/Infrastructure

Datacenter Operations

DevOps

Engineer

Facilities Operations

Facilities - Other

Facilities Service Delivery/Management

Field Service Delivery/Management

Field Service - Other

Field Service Technology/Infrastructure

Finance - Other

Finance Projects/Operations

Financial Services Center

General Counsel

GRC - Other

HR Business & Strategy

HRIS/Global HRIS

HR Operations

HR - Other

HR Service Delivery/Management

Incident Response

Information Assurance

IT Asset Management

IT Business Applications

IT Business Management

IT Finance

IT Infrastructure

IT Operations Management

IT - Other

IT Service Management/Service Delivery

IT Strategy

Legal Operations

Legal - Other

Line of Business IT

Line of Business Operations

Line of Business Service Enablement

Line of Business Systems

Manufacturing - Other

Marketing Operations

Marketing - Other

Marketing Technology/Infrastructure

Op/Engineering/R&D - Other

Operations

Other

Payroll/Compensation Benefits

Privacy

Procurement

Production Manager

Product Management

Product Operations

Product Support

Program Management

Project Management

Project Management Office/PMO

Quality Assurance

Risk Management

Risk Management/Compliance

Sales Operations

Sales - Other

Security

Security Architect

Security - IT

Security - Other

Service Desk/Help Desk

Service/Support - Other

Shared Services Operations

Shared Services - Other

SOC

Software Asset Management

Supply Chain

Talent Management/Recruiting

Technician

T&E/Credit Card Shared Services

Vendor Management

Vendor Risk

Vulnerability

reg: Attendee Custom Status

referenceSource

pMCFReference

campid

cid

cmcid

cmpid

cmaid

cmrid

dclid

gclid

Is Test

You are not aware of any conflict of interest that would prohibit your attendance and receipt of items of value provided at the event. Your attendance and receipt of items of value is not prohibited by any laws or policies applicable to you. If necessary, your employer has approved your request to attend. You understand that ServiceNow is not extending this invitation (or inviting you to this event) to obtain favorable business treatment by you or your employer.

Spotlight

Description vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae. Sed auctor, turpis.

Spotlight

Description vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae. Sed auctor, turpis.

Spotlight

Description vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae. Sed auctor, turpis.

EVENT DETAIL

Looking to get hands-on with ServiceNow?

Description vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae. Sed auctor, turpis ut leo gravida iaculis, sapien metus egestas efficitur.

Speakers

We are bringing innovation, knowledge, and community to you.

Amanda Justice

Director of Enterprise Architecture, ServiceNow, Inc.

Day 1
Day 2