AI is evolving faster than any technology before it, and now businesses expect AI agents to take productivity gains from incremental to truly exponential.
But AI agents are only as powerful as the platform they’re built on. That's why ServiceNow unites AI agents, data, and workflows on a single platform—so you can put AI to work in every corner of your business. Join us for a hands-on workshop where you will:
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Experience AI agents tailored to the workflow that fits your needs.
October 6Â |Â Put AI to Work(shop) for Platform
During this hands-on workshop attendees will explore how the Now Platform connects data, workflows, and AI to drive enterprise-wide visibility, automation, and resilience. Learn how ServiceNow empowers teams to streamline compliance, improve decision-making, and scale transformation across any system or cloud.
October 7Â |Â Put AI to Work(shop) for CRM
At ServiceNow, we’re using AI agents to drive internal efficiency and ROI. In fact, they help us resolve 72% of customer support requests via self-service without any live help. Discover how you can achieve similar results, unlocking productivity at scale for your customer service team.
October 8Â Â |Â Put AI to Work(shop) for Employees
At ServiceNow, we’re already using AI agents to drive internal efficiency and ROI. In fact, they have helped us free up 3M hours of capacity for our people. During this workshop discover how you can achieve similar results, unlocking productivity at scale for your HR team and employees.
October 9Â |Â Put AI to Work(shop) - ServiceNow AI Control Tower
This hands-on workshop is tailored to risk professionals at any stage of their GRC journey, offering practical strategies to streamline compliance and strengthen resilience. Explore how AI Control Tower supports responsible AI governance through expert-led labs.
Click into each header for session details.
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We are bringing innovation, knowledge, and community to you.
Day 1 Â
Day 2Â
8:00 AM to 5:00 PM - Arrivals, Breakfast & Registration
Solution & industry Kenote. Closing Luminary, Breakouts, Theaters
9:00 AM to 5:00 PM - Expo, Demos, and Content
11:00 AM to 12:00 PM - World Forums KeynoteÂ
12:00 PM to 12:45 PM - Lunch
12:00 PM to 5:00 PM - Expo, Demos, and Content
4:00 PM to 5:00 PM - Networking ReceptionÂ
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