Australia Release Webinar for SI's

You are invited to join your ServiceNow Product and Solution Experts for an exclusive webinar tailored to System Integrator Organizations. This webinar spotlights the major new features and platform capabilities in the Australia release, presented by the specialists who work directly with SI partners and enterprise customers.

Sessions cover deep dives across AI Agents, AI Control Tower, ITSM, ITOM, ITAM, Security, Strategic Portfolio Management, GRC, CSM/CRM, App Engine, Asset Management, HR & Workplace workflows.

What to Expect

Join us over two days in a flexible hop-on, hop-off format — attend the sessions most relevant to your practice, or stay for the full program to get the complete picture of where the ServiceNow platform is headed.

Why Register

Access to live and recorded sessions
Presentation content available to registered attendees only
Direct insight from ServiceNow product specialists
Flexible format designed to work around your schedule

Please Note Registration is required to access all content — live, recorded, and post-event materials. We will not be able to accommodate registrations after the event has concluded, and this content will not be repeated until the next major roadmap update.

Secure your spot today.

Day 1	Tuesday, June 2nd
Time (ET)	Topic
9:00am	Welcome
9:05am - 9:30am	ITSM
9:30am - 10:00am	ITOM
10:00am - 10:30am	Impact
10:30am - 10:40am	Break
10:40am - 11:10am	Security
11:10am - 11:40am	SPM/EA
11:40am - 12:10pm	Asset Management

Day 2	Wednesday, June 3rd
Time (ET)	Topic
9:00am	Welcome
9:05am - 9:30am	Risk
9:30am - 10:00am	App Engine/WDF/Raptor DB/Platform Analytics
10:00am - 10:10am	Break
10:10am - 10:40am	Employee Workflows
10:40am - 11:10am	EmployeeWorks
11:10am - 11:40am	CSM/CRM
11:40am - 12:10pm	AI

Country

Select a session

Select session	Name	Time	Description

Time Zone: (UTC-04:00) Eastern Time (US & Canada) []

1:00 p.m. - 1:30 p.m.

Registration

1:30 p.m. - 1:40 p.m.

Welcome & Opening Remarks

1:40 p.m. - 2:20 p.m.

Reinventing Public Services in the Age of AI

2:20 p.m. - 3:00 p.m.

Exceeding Expectations: Transforming the Constituent Experience

3:00 p.m. - 3:45 p.m.

Reimagining Work: Elevating the Employee Experience

3:45 p.m. - 4:20 p.m.

ServiceNow in Virginia: Client Perspective

4:20 p.m. - 4:30 p.m.

Closing Remarks & Transition to Networking

4:30 p.m. - 6:00 p.m.

Happy Hour

Time Zone: (UTC-04:00) Eastern Time (US & Canada) []

Tristan Nieves

CRM Solutions Consultant - US Higher Education
ServiceNow

Chad Kuchem

Sr. CRM Account Executive - US Higher Education
ServiceNow