SAP Solution Manager (SolMan) will be discontinued by the end of 2027, making it urgent for customers to migrate to its successor, SAP Cloud ALM, before that date. This transition is challenging as SAP Cloud ALM lacks some functionalities of SolMan, but b-rightsource’s “KeyUser Pro” on ServiceNow offers a comprehensive solution to bridge these gaps. By combining SAP Cloud ALM with ServiceNow, b-rightsource ensures a smooth migration and enhanced support capabilities.
In this webinar, we will explore how b-rightsource’s “KeyUser Pro” leverages the strengths of both SAP Cloud ALM and ServiceNow to provide a worthy successor to SAP Solution Manager. We will also discuss how “Pro Transition” facilitates the migration by importing existing SolMan content into ServiceNow, ensuring a seamless transition to an integrated architecture. Additionally, we will cover how the "Key User" concept allows business department experts to provide 1st level support, enhancing efficiency and support capabilities.
Agenda
- Welcome (5 min)
- Introduction to “KeyUser Pro” (20 min)
How the combination of SAP Cloud ALM and ServiceNow can provide functional parity with SAP Solution Manager
- Live Demo “KeyUser Pro” (25 min)
- Questions and Answers (10 min)
Speaker
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