ServiceNow CRM Partner Day Denmark

Join us for an exclusive event focused on how ServiceNow’s CRM capabilities are transforming the way businesses build stronger customer relationships and deliver seamless, personalized service experiences. Discover how the Now Platform empowers organizations to drive customer loyalty, streamline operations, and unlock lasting value.

This event is tailored for Pre-Sales and Sales professionals who want to confidently position ServiceNow CRM across sales, service, and field engagements. For Partners looking to deepen their CRM expertise, drive meaningful client outcomes, and become trusted advisors in customer experience transformation.

Personas:
Partner Sales Teams (Sales, Pre-Sales & Managers)
Partner Marketing Teams
Partner Architects & Business Consultants

Gain a clear, practical understanding of how ServiceNow CRM connects Sales, Service, and Field Operations to drive efficiency and elevate customer experiences—guided by our Customer Service Management (CSM) industry experts.

Sales & Order Management: Streamline lead-to-order with automation, real-time pipeline visibility, and seamless quote/order processing.
Customer Service Management: Deliver faster, smarter support through intelligent case handling, knowledge sharing, and omnichannel engagement.
Field Service Management: Optimize field operations with efficient work order scheduling, mobile enablement, and inventory control.

Break down silos—see how an integrated CRM approach simplifies operations, improves consistency, and supports scalable growth.

AGENDA
Welcome & Coffee	9:30-10:00
CRM Overview and Positioning	10:00-10.30
AI in CRM - latest and greatest	10:30-11:00
Short Break
SOM Overview and Demo	11:10-12:00
Short Break
CPQ deep-dive	12:10-13:00
Lunch	13:00-13:30
Service Model Foundation	13:30-14:00
Demo Resources & Best Practices	14:00-14:30
Short Break
Wrap-up & round the table	14.40-15.00

This dynamic event is designed to equip you with practical insights, skills, and tools to confidently position ServiceNow CRM in your customer experience and digital transformation conversations.

Key Highlights:

Inspiring Sessions: Learn how a connected CRM strategy drives loyalty, efficiency, and measurable business outcomes. Hear from industry experts on CRM use cases by sector, market positioning, and how to differentiate ServiceNow in competitive landscapes.

Live Demonstrations: See ServiceNow CRM in action through real-world scenarios across sales, service, and field operations—highlighting value creation and cross-team impact.

Interactive Coaching: Build confidence in customer conversations with guided sessions on storytelling, value articulation, demo techniques, and effective use-case selling—designed specifically for partner sales and pre-sales roles.

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Your ticket may include food, beverage, swag, transportation, and/or accommodation, which represents a fair market value of no more than 20 Euro To your knowledge, no conflict of interest or ethics rules would prohibit your attendance and receipt of items of value provided at the event. You understand and acknowledge that ServiceNow is not extending this invitation (or inviting you to this event) to obtain favorable business treatment from you or your employer.

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ServiceNow CRM Partner Day Denmark

CRM on the Now Platform for Digital Business Transformation

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