Reimagining CRM for the TMT Industry: AI-Powered Experiences That Drive Growth

Event Details:

Date: June 3rd, 2026

Time: 2:00–4:00 PM ET

Location: ServiceNow DESCO Lounge | 50 Hudson Yards, 74th Floor, New York, NY

In today’s fast-moving Technology, Media and Telecom landscape, customer expectations are evolving faster than ever, and legacy CRM approaches are no longer enough.

Join us for an exclusive group of industry executives in New York at ServiceNow Hudson Yards DESCO Lounge to explore how modern, AI-powered CRM is transforming the way TMT organizations engage, serve, and grow their customer base. Discover how ServiceNow is redefining CRM by unifying customer service, operations, and sales on a single platform, driving seamless, end-to-end experiences that accelerate time-to-value and unlock new revenue streams.

 

This intimate executive session will feature a candid customer panel with leaders from across the TMT industry, sharing real-world insights on modernizing CRM strategies and delivering differentiated customer experiences at scale.

 

Engage with peers, exchange ideas, and explore how innovations like AI-driven workflows, automation, and a unified data model are helping forward-thinking organizations elevate customer satisfaction while improving operational efficiency.

 

This invitation was extended to you personally and is non-transferable. All registration requests are individually reviewed - submission does not guarantee attendance. You will receive a confirmation once your registration has been approved.