You're already in the conversation. The question isn't whether AI has a role in Employee Experience — it's whether your organization is moving fast enough to capture the advantage.
Leaders who've operationalized AI aren't waiting for the perfect business case. They're building it — and proving it — in real time. The productivity gap between them and late adopters is widening every quarter, and the numbers make that concrete: organizations using ServiceNow to automate work are achieving up to 77% faster case resolution, shifting 70%+ of routine requests to self‑service, and freeing teams to focus on the strategic work that actually moves the business.
Join your peers at ServiceNow's Beyond Busywork: Leading in the Era of Autonomous Employee Experience — an intimate gathering of senior leaders who are actively evaluating, piloting, or scaling AI across their operations.
What you'll walk away with:
Direct peer perspectives from organizations that have moved from evaluation to measurable results
A clear picture of the ROI case — what metrics moved the needle with ELT, and how fast
An honest look at what Autonomous Employee Experience requires: the technology, the change management, and the organizational alignment
Clarity on what separates AI that finishes work from AI that just adds another tool to manage
Results from organizations that made the move:
Siemens automated 1M+ hours of manual HR work. Ryder achieved an 80% agent efficiency gain. Mondelez deflected 76% of cases through self-service. These outcomes aren't aspirational — they're repeatable.
The pattern is consistent: when AI finishes the work instead of routing it, costs come down, employee experience goes up, and leaders get their time back.
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