ServiceNow Florida Special Interest Group

Connect. Learn. Innovate.
ServiceNow Special Interest Group: Florida Government

The Florida Government SIG is a peer-led gathering built exclusively for government employees who rely on ServiceNow to keep their agencies running. It’s a chance to step away from the day-to-day, hear the latest platform updates, and learn directly from the power users and platform owners who are solving the same challenges you are.

Throughout the day, you’ll join interactive sessions led by your peers, swap stories about what’s working (and what isn’t), and leave with practical ideas you can put to work right away. Most of all, you’ll connect with colleagues across state and local agencies who share your goals, your challenges, and your commitment to serving the people of Florida.

What you’ll learn

What’s new on the ServiceNow AI Platform and how it continues to evolve to meet the unique needs of government
Proven best practices from peers who are streamlining services, reducing manual work, and improving constituent experiences
Practical solutions to shared challenges, explored through open, interactive discussions
How agencies across the state are planning what’s next, plus fresh ideas to bring back to your own team
How to build a network of peers you can lean on long after the event ends

Country

Select a session

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Time Zone: (UTC-05:00) Eastern Time (US & Canada) []

Terms and Conditions

You have read and agree to ServiceNow’s Terms and Conditions.

Acknowledge (i) you are not aware of any conflict of interest that prohibits your attendance and receipt of any items of value identified in the option you select below; (ii) your attendance and receipt of the items of value is not prohibited by any laws or policies applicable to you; and (iii) if necessary, your employer has approved your request to attend. Furthermore, you understand that ServiceNow is not extending this invitation to obtain favorable business treatment by you or your employer.

Please check only one of the following options:

You can accept the food and beverages offered, not to exceed a fair market value of $0 per person

You cannot accept the items valued at $0 and request an invoice to pay the FMV cost to attend.

You cannot accept the items valued at $0 but would like to attend the event. You agree that you will not accept the food and beverage services offered during the event.

1:00 p.m. - 1:30 p.m.

Registration

1:30 p.m. - 1:40 p.m.

Welcome & Opening Remarks

1:40 p.m. - 2:20 p.m.

Reinventing Public Services in the Age of AI

2:20 p.m. - 3:00 p.m.

Exceeding Expectations: Transforming the Constituent Experience

3:00 p.m. - 3:45 p.m.

Reimagining Work: Elevating the Employee Experience

3:45 p.m. - 4:20 p.m.

ServiceNow in Virginia: Client Perspective

4:20 p.m. - 4:30 p.m.

Closing Remarks & Transition to Networking

4:30 p.m. - 6:00 p.m.

Happy Hour

Time Zone: (UTC-05:00) Eastern Time (US & Canada) []

Dan Grady

Product Management
ServiceNow

Gerard Carter

Advisory Solution Architect – Healthcare
ServiceNow