Join Milind Shah, Head of Payer and Rajeev Ronanki, CEO of Signal Labs AI for a candid conversation around their experiences in Health Plans at the intersection of Technology & Transformation and what they have seen works and where the failure points are.
Rajeev spent years at large health plans, including as Chief Digital Officer at Elevance Health (the 2nd largest health plan in the US), where he worked across member and provider experience as well as core operations (claims, underwriting, benefits, etc.). He then went to lead one of the largest Payment Integrity companies, Lyric (spin-off from Change Healthcare post Optum acquisition), prior to moving on to build out his new venture Signal Labs AI.
He will share what he's learned about where AI actually works in health plans and where it doesn’t; as well as what’s the next frontier.
This is a conversation about what's real and what works - grounded in experience with large, complex organizations.
If you're a leader in payer operations, member or provider experience, or health plan technology broadly, this is worth your time.
Topics we'll cover:
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