Name
Opening Keynote: AI That Works, Workflows That Act
Date & Time
Wednesday, October 7, 2026, 9:30 AM - 10:30 AM
Speakers
Philip Carter, ServiceNow
Yiran Hou, ServiceNow
Alexander Blanckarts, Dirk Rossmann GmbH
Dirk Muthig, Porsche Informatik
Philip Carter Yiran Hou Alexander Blanckarts Dirk Muthig
Description

The world has plenty of AI that thinks. What it doesn't have, is AI that can get work done end-to-end, without losing the human judgement that makes it trustworthy. That's the gap every company is staring at right now. This keynote shows what it looks like when AI stops being a conversation and starts running your business. Built on 20 years of workflow innovation, ServiceNow connects intelligence to action in ways no point solution can match.

Location Name
Plenary
Full Address
Motorworld Munich
Am Ausbesserungswerk 8
München 80939
Germany