Name
Customer Session: How Infineon pioneered Agentic AI for HR
Date & Time
Wednesday, October 7, 2026, 11:45 AM - 12:15 PM
Description

Discover how Infineon transformed HR service delivery by deploying four live AI agents on the ServiceNow platform. Learn why this global semiconductor leader chose Agentic AI to enhance employee experiences and streamline operations. In this session, Kevin Kandathil (VP HR Strategy & Digital at Infineon) and Michael Fried-Kaplan (Senior Solution Architect ServiceNow at Infineon)  share their strategic decision-making journey, key lessons from implementation, and proven best practices for scaling AI agents. Watch a live demonstration of their agents in action, then engage directly with the team during Q&A. If you're considering getting AI agents running, this is your insider's look at what it takes to succeed.