Name
ServiceNow on ServiceNow: Delivering Exceptional Self-Service With AI
Date & Time
Wednesday, October 7, 2026, 1:15 PM - 1:45 PM
Speakers
Description
At ServiceNow, we set out to close the gap between consumer-grade ease and enterprise support reality. In this session, learn how we’re reimagining self-service as an intelligent, hospitality-first experience—where AI doesn’t just answer questions, but anticipates needs, guides next steps, and completes tasks autonomously. Discover how we use AI-ready content, conversational search, and agentic workflows to create a seamless experience that’s fast, trusted, and human at scale.
Location Name
Breakout 2
Full Address
Motorworld Munich
Am Ausbesserungswerk 8
München 80939
Germany
Am Ausbesserungswerk 8
München 80939
Germany