As modern enterprises face an explosion of vulnerabilities across hybrid infrastructure, cloud environments, and distributed workforces, manual vulnerability management simply cannot keep pace. At ServiceNow, we confronted this reality firsthand. In this session, we take you behind the scenes of our Now on Now journey, showing how we transformed vulnerability management from spreadsheet-driven, slow, and error-prone processes into a fully orchestrated, risk-driven, and automated program powered by ServiceNow® Vulnerability Response (VR).
 
You’ll learn how we automated critical workflows, from CI matching to risk-based prioritization, remediation task orchestration, threat‑intelligence enrichment, exception management, and auto‑closure via rescans, freeing our analysts from hours of repetitive work and enabling them to focus on what matters most: reducing real-world risk.