Operating securely and confidently on the ServiceNow AI Platform starts with understanding the full spectrum of available security controls. In this session, we’ll explore the most common customer requirements for securing ServiceNow instances and dive into three key categories of controls: Invisibles (built-in protections you may not see but rely on every day), Configurables (settings and features you can tailor to your organization’s needs), and Enhanceables (advanced capabilities that extend your security posture). Whether you're a platform owner, security lead, or architect, this session will provide actionable insights to help you strengthen your instance and align with best practices.