1st Presentation / Cembra was struggling with a complicated way of managing third-party risks. They relied on Excel spreadsheets and a heavily customized system that made processes slow and hard to track. They introduced a ready-to-use solution that automated risk checks and monitoring for both internal teams and external partners. This change made due diligence faster, gave real-time insights into potential risks, and ensured compliance was always audit-ready. Now, Cembra can manage risks consistently and proactively across the entire organization.

2nd Presentation/ This session explores ING’s implementation of ServiceNow Operational Resilience and BCM, highlighting the journey from manual processes to a centralized resilience platform. Cembra and Plat4mation will discuss key challenges, design choices, and early benefits, focusing on how critical business services, impact tolerances, BIAs, and continuity plans are defined and managed to strengthen ING’s operational resilience.