Name
Breakout session : From Discovery to Intelligence: ITSM, ITOM & CMDB Unleashed with MCP
Date & Time
Wednesday, October 21, 2026, 1:45 PM - 2:15 PM
Description

Discover how to unify IT operations and asset management by building AI-ready integrations with ServiceNow's ITOM and CMDB MCP Servers. Attendees will learn to leverage real-time infrastructure monitoring, event intelligence, and configuration data through unified MCP tools that expose both systems' capabilities to modern AI applications and workflows. Walk away knowing how to query infrastructure health, correlate events with configuration items, and automate operational intelligence—giving you a competitive advantage in building smarter, more integrated ServiceNow solutions.

Location Name
Building H rooms
Full Address
ServiceNow Global HQ
2225 Lawson Lane
Santa Clara, CA 95054
United States