Name
Breakout session : Map What Matters: Turn Infrastructure into Service Context
Date & Time
Wednesday, October 21, 2026, 2:30 PM - 3:00 PM
Description

Build the right service context to understand impact, reduce operational noise, and resolve issues faster. In this session, you’ll learn how to determine the best mapping method for your services, execute quickly, and operationalize at scale. Discover how ML-based and Tag-Based Service Mapping drive value across Technology Workflows—from Incident Management and Change to AIOps—by connecting infrastructure to the services that matter.

Location Name
Building H rooms
Full Address
ServiceNow Global HQ
2225 Lawson Lane
Santa Clara, CA 95054
United States