From Insight to Impact: The Future of Government Work NYC

Join ServiceNow and INRY for an interactive one-day workshop designed for state and local government leaders and higher education executives across New York to connect with peers, share experiences, and explore how AI can accelerate your organization's mission.

In this full-day session, hear from government and higher education organizations on their AI adoption journeys and learn how to align AI initiatives with your mission while building momentum across your leadership team. Combine thought leadership, peer collaboration, live demonstrations, and hands-on use-case prioritization to leave with a clear, actionable path forward that works for your agency or institution.

What You'll Learn:

How AI adoption doesn't have to feel isolating when you're learning from peers navigating similar challenges across government and higher education
Approaches to building organizational alignment and momentum across your leadership team in a single day
Real use cases from government and higher education leaders moving forward on AI transformation
Strategies for turning AI ideas into action with measurable outcomes for your mission

Agenda

Welcome & Executive Perspective
The Art of the Possible (Live AI Demo)
Leadership Discovery Workshop (Surfacing Your Biggest Challenges & Priorities)
Networking Lunch & Peer Discussions (Learn How Others Are Moving Forward)
Reimagining the Future with AI (What's Possible, What's Next)
Use Case Identification & Prioritization
From Ideas to Action (Building Your Internal Coalition)
Closing & Call to Action

Country

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Time Zone: (UTC-04:00) Eastern Time (US & Canada) []

Terms and Conditions

You have read and agree to ServiceNow’s Terms and Conditions.

Acknowledge (i) you are not aware of any conflict of interest that prohibits your attendance and receipt of any items of value identified in the option you select below; (ii) your attendance and receipt of the items of value is not prohibited by any laws or policies applicable to you; and (iii) if necessary, your employer has approved your request to attend. Furthermore, you understand that ServiceNow is not extending this invitation to obtain favorable business treatment by you or your employer.

Please check only one of the following options:

You can accept the food and beverages offered, not to exceed a fair market value of $25 per person

You cannot accept the items valued at $25 and request an invoice to pay the FMV cost to attend.

You cannot accept the items valued at $25 but would like to attend the event. You agree that you will not accept the food and beverage services offered during the event.

1:00 p.m. - 1:30 p.m.

Registration

1:30 p.m. - 1:40 p.m.

Welcome & Opening Remarks

1:40 p.m. - 2:20 p.m.

Reinventing Public Services in the Age of AI

2:20 p.m. - 3:00 p.m.

Exceeding Expectations: Transforming the Constituent Experience

3:00 p.m. - 3:45 p.m.

Reimagining Work: Elevating the Employee Experience

3:45 p.m. - 4:20 p.m.

ServiceNow in Virginia: Client Perspective

4:20 p.m. - 4:30 p.m.

Closing Remarks & Transition to Networking

4:30 p.m. - 6:00 p.m.

Happy Hour

Time Zone: (UTC-04:00) Eastern Time (US & Canada) []

Dan Grady

Director, Outbound Product Management for In-Platform Process Mining
ServiceNow

Nick Ward

Solution Consultant - IT Workflows
ServiceNow