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For public sector innovators and technologists, now is the time to shape the next era of governance. The smartest government isn’t the one with the most data—it’s the one that knows how to act responsibly and securely, with systems that are interoperable and built for trust.
This event brings together government leaders and experts to explore how Singapore’s public sector can harness Agentic AI. Discussions will focus on building secure systems, enabling cross-agency collaboration, and preparing the workforce for a future powered by intelligent automation.
Agenda at a Glance 8:00am - Registration and Expo
9:00am - Keynote and Sessions 1:10pm - Networking Lunch and Expo 2:30pm - Workshops*: Flow or Forge *Limited seats available on a first-come-first-serve basis.
Workshops
Flow - See how it works Explore real use cases in this Show and Tell workshop to discover how ServiceNow brings AI-driven efficiency across every workflow.
Forge - Build with us Get hands-on with the ServiceNow AI Platform to simplify development and scale automation.
Agenda, speakers, and sponsor details will be added periodically, so don’t forget to check back for updates!
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APJ Innovation Officer, ServiceNow
Managing Director, Kasikorn Infra
Head of Digital Transformation and Operations, B.Grimm Power Public Company Limited
Agenda
8:00 AM to 9:00 AM - Registration and Expo
9:00 AM to 9:10 AM - Welcome Address
9:10 AM to 9:50 AM - Keynote and Demo
9:50 AM to 10:20 AM - Thought Leaders Panel
As Singapore moves from automation to autonomy, this panel explores how Agentic AI can drive responsive, citizen-centric governance while ensuring security, trust, and ethical use. It will highlight how Secure AI—resilient, transparent, and accountable—can underpin innovation and trusted public service delivery
10:20 AM to 10:40 AM - ServiceNow Session: CRM
10:40 AM to 11:10 AM - Networking Break
11:10 AM to 11:30 AM - Customer Presentation
11:30 AM to 11:50 AM - ServiceNow Session: HR
11:50 AM to 12:20 PM - ServiceNow Session: AppDev
12:20 PM to 1:00 PM - Panel Discussion
The rise of Agentic AI is reshaping government operations, enabling autonomous systems to make and execute decisions in real time. This panel will explore how to build secure, trusted digital platforms that support AI-driven execution at a scale. Public sector leaders will share strategies for safeguarding sensitive data, ensuring traceability, managing risks and fostering cross-agency interoperability – laying the foundation for a high-trust, intelligent public service ecosystem.
1:00 PM to 1:10 PM - Closing
1:10 PM to 2:30 PM - Networking Lunch and Expo
2.30 PM to 4.30 PM - Workshops: Flow or Forge
Explore real use cases in this Show and Tell workshop to discover how ServiceNow brings AI-driven efficiency across every workflow.
Get hands-on with the ServiceNow AI Platform to simplify development and scale automation.
10 Bayfront Ave, Singapore 018956, Singapore