ServiceNow Canadian Public Sector Forum
June 19, 2025 Rogers Centre, 55 Colonel By Drive, Ottawa
8:00am - 5:00pm ET T
In partnership with
Inspiration abounds at the Canadian Public Sector Forum
Join the event that empowers government leaders to Put AI to Work for People. Whether your goal is to drive efficiency gains or reimagine entire departments, this forum will showcase how AI is transforming government operations. See firsthand how our AI platform automates processes, optimizes resources, and increases confidence in mission-critical decisions.
Why Attend?
• Gain insight from top AI and government experts who are transforming the public sector.
• Explore Gen AI solutions that infuse automation and intelligence into every corner of your agency.
• Discover innovations in data processing that enhance scale, speed, and security.
• Learn how to deliver public services with immediacy.
• Enhance transparency and predictability in operations.
• Maximize returns on investments in technology, assets, and people.
Secure Your Spot Today!
Seats are limited—register now and be part of the next wave of AI-driven innovation in government.
Canadian Public Sector Forum - Where Leaders and Luminaries Connect
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Agenda
8:00 am - 9:00 am | Registration, Breakfast and Morning Networking
9:00 am - 9:40 am | Breakout Sessions
Breakout A
Put the ServiceNow AI platform to work for defense & intelligence
Breakout B
Power the mission with CRM
Breakout C
Scale AI across the enterprise with learning from Now on Now
Breakout D
Put AI to work for people with Workflow Design Studio
Breakout E
Streamline to scale Reduce technology costs with AI Driven application rationalization, with OSFI
9:40 am - 10:00 am | Transition Break
10:00 am - 10:30 am | ServiceNow Executive Welcome & Keynote: Putting AI to Work for Government | more info
10:30 am - 11:00 am | Panel Discussion: Enhancing Citizen Services through Digital Innovation | more info
11:00 am - 11:30 am | Panel Discussion: From Ambition to Action: How AI is redefining outcomes for the Government of Canada | more info
11:30 am - 12:00 pm | Transition Break
12:00 pm - 12:30 pm | Breakout Sessions
Follow the framework: your guide to executing a strategy for employee transformation
Deliver efficient, effective government services at scale
Mastering risk management: a discussion with the Bank of Canada
Move from idea to app in minutes: real stories of natural language- based development in government
Driving Economic Resilience and Growth through Strategic Portfolio Management with DND
12:30 pm - 1:15 pm | Lunch, Networking, and Partner Zone
1:15 pm - 1:45 pm | Partner Sessions
Managing your most critical connected assets in ServiceNow
From Telco to Techco: Bell Canada’s Lessons in Transformation for the Public Sector
Elevating the Employee Experience: Onboarding at Shared Services Canada
Unlocking the Chains: Alberta’s Bold Break from Legacy IT App Debt with ServiceNow and RSM
Putting AI to Work for People: Enabling Government with Snowflake and ServiceNow
1:45 pm - 2:00 pm | Transition Break
2:00 pm - 2:30 pm | Breakout Sessions
Leverage data strategy to boost efficiency: a story from Export Development Canada (EDC)
Safeguard Canada: how to enhance security operations
Transform asset management with AI: a journey of Canadian Nuclear Laboratories
Building together: advancing federal innovation through a ServiceNow community of practice
Align outcomes to government priorities using value streams
2:30 pm - 3:00 pm | Transition Break
3:00 pm - 4:00 pm | Closing Session: Modernization in motion: Real stories, real impact | more info
4:00 pm - 5:00 pm | Partner Networking Reception
5:00 pm | Event Adjourns
Event Content
Continue Exploring the content shared during the ServiceNow Canadian Public Sector Summit
ServiceNow Breakout Sessions
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55 Colonel By Drive, Ottawa, ON, Canada
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