For over a century, Bell Canada and the Canadian government have dedicated themselves to serving Canadians, sharing a common commitment to build, connect, and grow our nation. As large, established organizations, both entities grapple with significant complexities. These include the imperative to adhere to strict regulatory, security, and compliance requirements while simultaneously striving for transformative change—a challenging process that involves navigating internal structures and silos, embracing calculated risks, investing in talent, and fostering a culture of innovation and agility that challenges the way things are done.

This presentation explores Bell Canada's journey from a traditional telecom to a tech company. We'll delve into the challenges, highlight early successes, drawing parallels and sharing lessons learned to help inform and inspire the ongoing evolution of the public sector.