This session explores how Snowflake and ServiceNow—two leading SaaS platforms—enable governments to operationalize AI and deliver smarter, more efficient public services. Snowflake provides a unified, secure data platform for real-time insights and analytics, while ServiceNow turns those insights into action through automated workflows and digital experiences. Together, they break down silos, simplify AI deployment, and help governments improve outcomes, reduce costs, and enhance citizen services.