Join us for an engaging session highlighting the journey and impact of our ServiceNow Community of Practice (CoP) — a growing network of federal government professionals who are advancing digital transformation together. This presentation will share who we are, what we’ve achieved so far, and our goals for the future. We’ll showcase how the CoP creates a collaborative space to exchange use cases, tackle common challenges, and strengthen ServiceNow practices across departments. Presenters represent the Office of the Superintendent of Financial Institutions Canada and the Canadian Food Inspection Agency.