ServiceNow User Group Denmark

Mobile Registration
Social Media

key-point-area, feature-area, speaker-area, agenda-area, sponsor-section, event-location

ServiceNow User Group Denmark

Tuesday, 3 June 2025
9:30 AM-3:00 PM
City of Copenhagen

Borups Allé 177
2400 Copenhagen
Denmark

key-point-area, feature-area, speaker-area, agenda-area, sponsor-section, event-location

Connecting - Sharing - Networking

Add to Calendar

Join us for the next ServiceNow User Group - an exclusive networking and inspirational forum for the ServiceNow community where you can meet with peers to connect, share insights, and draw inspiration from one another.

City of Copenhagen is hosting our next SNUG meeting on June 3. Throughout the day, insights and experiences with ServiceNow will be shared by representatives from other customers as well.

We look forward to welcoming you at the SNUG for a day of learning, sharing, and envisioning the future of technology together.

Agenda:

9:30 - 10:30 Registration and Breakfast

10:30 - 10:45 Welcome

10:45 - 11:30 City of Copenhagen HR - How to use AI to ensure correct salary composition

11:30 – 12:10 ServiceNow - Let's make the AI agents do the heavy lifting

12:10 – 13:00 Lunch & Networking

13:00 – 13:30 GN - Beyond the Service Portal: Empowering Employees and Modernizing IT

13:30 – 14:00 City of Copenhagen IT - Håndtering af assets

14:00 - 14:30 Coffee & cake

14:30-15:00 Quiz, Thank you and goodbye

1Begin Registration
2Confirmation

Save your seat today

Please complete the form below to register to this event. All fields are required.

Please fix the following errors:

First Name

Last Name

Email Address

Mobile Phone

Job Title

Job Level

Job Role

Job function

Job Function

Company

Country

US State

Australian State

Province

Indian State

Brazilian State

China State

Please specify any dietary restrictions or allergy needs

Select a registrant type

Attendee

Employee

Partner

Acknowledge that you have read and agree to <a href="https://www.servicenow.com/event-terms-conditions.html" target="_blank">ServiceNow’s Terms and Conditions</a>.

Acknowledge that you would like to hear about upcoming events, products, and services from ServiceNow. You understand you can unsubscribe at any time. For more information on how your personal data will be processed, see our <a href="https://www.servicenow.com/privacy-statement.html" target="_blank">Privacy Statement</a>.

Acknowledge your ticket may include food, beverage, swag transportation and/or accommodation that ticketholders are entitled to receive, and which represents a fair market value of no more than 20 EURO.

Reg: Job Role - Master - Checkbox

Governance, Risk and Compliance

Security

Field Service

Global Business Services/Shared Services

Facilities

Finance/Accounting

Legal

Marketing

Sales

Supply Chain/Manufacturing

Cloud Operations

Customer Service/Support

Operations/Engineering/R&D

CEO

Other

Reg: Job Function - Master - Checkbox

Accounting Shared Services

Analyst

Application and Software Development

Architecture

Audit

Business Technology Services

CAO

CCO

CCO (Chief Compliance Officer)

CCO (Chief Customer Officer)

CDO

CEO

CFO

CHRO

CIO

CISO/CSO

CLO

Cloud Operations

CMO

Compliance

COO

CPO

CPO (Chief Product Officer)

CRO (Chief Revenue Officer)

CRO (Chief Risk Officer)

CSCO

CTO

Customer Experience Strategy

Customer Service Delivery/Management

Customer Service Operations

Customer Service Technology/Infrastructure

Datacenter Operations

DevOps

Engineer

Facilities Operations

Facilities - Other

Facilities Service Delivery/Management

Field Service Delivery/Management

Field Service - Other

Field Service Technology/Infrastructure

Finance - Other

Finance Projects/Operations

Financial Services Center

General Counsel

GRC - Other

HR Business & Strategy

HRIS/Global HRIS

HR Operations

HR - Other

HR Service Delivery/Management

Incident Response

Information Assurance

IT Asset Management

IT Business Applications

IT Business Management

IT Finance

IT Infrastructure

IT Operations Management

IT - Other

IT Service Management/Service Delivery

IT Strategy

Legal Operations

Legal - Other

Line of Business IT

Line of Business Operations

Line of Business Service Enablement

Line of Business Systems

Manufacturing - Other

Marketing Operations

Marketing - Other

Marketing Technology/Infrastructure

Op/Engineering/R&D - Other

Operations

Other

Payroll/Compensation Benefits

Privacy

Procurement

Production Manager

Product Management

Product Operations

Product Support

Program Management

Project Management

Project Management Office/PMO

Quality Assurance

Risk Management

Risk Management/Compliance

Sales Operations

Sales - Other

Security

Security Architect

Security - IT

Security - Other

Service Desk/Help Desk

Service/Support - Other

Shared Services Operations

Shared Services - Other

SOC

Software Asset Management

Supply Chain

Talent Management/Recruiting

Technician

T&E/Credit Card Shared Services

Vendor Management

Vendor Risk

Vulnerability

reg: Attendee Custom Status

referenceSource

pMCFReference

campid

cid

cmcid

cmpid

cmaid

cmrid

dclid

gclid

Is Test

You are not aware of any conflict of interest that would prohibit your attendance and receipt of items of value provided at the event. Your attendance and receipt of items of value is not prohibited by any laws or policies applicable to you. If necessary, your employer has approved your request to attend. You understand that ServiceNow is not extending this invitation (or inviting you to this event) to obtain favorable business treatment by you or your employer.

Coffee and breakfast bites	8:30 AM - 9:00 AM
Welcome, Introduction	9:00 AM - 9:15 AM
Digital transformation through Intelligent Automation	9:15 AM - 10:00 AM
End-user experience – Demo & Labs	10:00 AM - 11:00 AM
Break	11:00 AM - 11:15 AM
Agent Productivity – Demo & Labs	11:15 AM - 12:15 PM
Lunch	12:15 PM - 1:00 PM
Discovery & Optimization – Demo & Labs	1:00 PM - 2:00 PM
Break	2:00 PM - 2:15 PM
Intelligence & Automation – Demo & Labs	2:15 PM - 3:00 PM
Wrap Up and Feedback	3:00 PM - 3:30 PM

CUSTOMER CASE STUDIES

Looking to get hands-on with ServiceNow?

Discover how organizations rely on ServiceNow to make the world work.

Learn More

Speakers

We are bringing innovation, knowledge, and community to you.

Day 1
Day 2