Agenda: ServiceNow AI Summit São Paulo

8:30 AM - 9:00 AM
Arrivals, Breakfast, and Registration

8:30 AM - 9:30 AM
Arrivals, Breakfast, and Registration
9:00 AM - 9:30 AM
General Event Opening
9:35 AM - 10:15 AM
Keynote \| The AI Control Tower: Your Blueprint for Business Reinvention
10:15 AM - 10:25 AM
C-Level Talk: Petrobras
10:30 AM - 11:10 AM
Customer Case \| Banco da Amazônia, Sponsored by Chaintech
11:15 AM - 11:25 AM
C-Level Talk
11:25 AM - 11:45 AM
Coffee Break
11:45 AM - 12:15 PM
Autonomous IT: Focus People on What Matters
Securing the Invisible AI Workforce -- Are You Ready?
Autonomous CRM: Smarter Service, Faster Sales
12:20 PM - 12:50 PM
Customer Case \| Itaú Bank: Exploring AI on the ServiceNow Platform by Itaú Bank
Customer Case \| Afya Digital Orchestration: Integrating AI, Compliance, and Transformation
12:50 PM - 2:20 PM
Lunch
2:20 PM - 3:00 PM
Sponsor Keynote
3:00 PM - 3:10 PM
C-Level Talk
3:15 PM - 3:45 PM
Customer Case \| TJPR and ServiceNow: The Platform Redesigning the Management of Paraná’s Justice System
3:15 PM - 3:55 PM
Sponsor Keynote
4:00 PM - 4:10 PM
C-Level Talk
4:10 PM - 4:30 PM
Coffee Break
4:30 PM - 5:00 PM
Customer Case \| Globo: Transforming the Digital Experience Through Conversational AI — A Customer Case Study with NAVA: Now Assist + Virtual Agent
Customer Case \| Jucesp
5:05 PM - 5:25 PM
Customer Case \| Assaí
5:40 PM - 5:50 PM
Official Closing

ServiceNow AI Summit São Paulo