Build Your Ready-Now IT Talent Pipeline with ServiceNow University

Higher ed IT teams run lean, and your institution can't afford a skills gap on the platform your team already depends on. When student workers and interns power your help desk, workflows, and app development, their skills directly affect your service quality and their career readiness. ServiceNow University removes the budget barrier entirely, giving your institution free access to courseware, hands-on lab instances, and industry-recognized certifications for your student IT employees.

What You'll Learn

How to enroll your institution in ServiceNow University at no cost
Which certifications map directly to student IT roles like System Administrator, Application Developer, and Support Specialist
How to get students access to free courseware, lab instances, and certification exams
How peer institutions like Arizona State, NC State, and 125+ academic partners are already putting this to work
How to turn your student IT employees into a certified, career-ready bench

Country

Select a session

Select session	Name	Time	Description

Time Zone: (UTC-04:00) Eastern Time (US & Canada) []

1:00 p.m. - 1:30 p.m.

Registration

1:30 p.m. - 1:40 p.m.

Welcome & Opening Remarks

1:40 p.m. - 2:20 p.m.

Reinventing Public Services in the Age of AI

2:20 p.m. - 3:00 p.m.

Exceeding Expectations: Transforming the Constituent Experience

3:00 p.m. - 3:45 p.m.

Reimagining Work: Elevating the Employee Experience

3:45 p.m. - 4:20 p.m.

ServiceNow in Virginia: Client Perspective

4:20 p.m. - 4:30 p.m.

Closing Remarks & Transition to Networking

4:30 p.m. - 6:00 p.m.

Happy Hour

Time Zone: (UTC-04:00) Eastern Time (US & Canada) []