Experience the latest ServiceNow platform innovations, AI capabilities, and see live demonstrations of cutting-edge solutions.
Learn from industry leaders, certified experts, and successful customers sharing their transformation stories and best practices.
Participate in interactive workshops, breakout sessions, and hands-on labs designed to enhance your technical skills.
Connect with peers, partners, and ServiceNow professionals during dedicated networking sessions and casual meetups.
Ready to join us? Register now to secure your spot
The UK public sector stands at a critical juncture with AI adoption. While government strategy recognises AI's potential to address workforce pressures and productivity challenges, translating ambition into delivery remains the critical challenge.
Legacy systems, siloed data, skills gaps, and the unique accountability requirements of public services create barriers that demand a different approach.
ServiceNow UK Public Services Summit Edinburgh brings together leaders, policymakers and service & technology owners from central government departments, local authorities, healthcare, social care, national security, public safety, and higher education to explore how to turn AI strategy into operational reality.
Through expert insights, real-world use cases, and sector-specific discussions, the Summit will explore moving beyond pilots to deploy AI at scale, navigating governance complexity, and delivering measurable outcomes for both citizens and public servants.
If you're working to deliver better public services through AI, don’t miss our Summit.
Our agenda is building out, so please check back regularly for updates and speakers.
Please complete the form below to register to this event. All fields are required.
This event is for Public Services organisations only. We cannot accept interest from other organisations, non-sponsoring ServiceNow partners or consultants looking to improve their knowledge/skills. Following registration your place will be reviewed & approved subject to your role and/or organisation.
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Hear from ServiceNow UK leaders and subject-matter experts as they share strategic perspectives, industry trends, and real-world public sector use cases.
Hear directly from Scottish public services organisations as they share practical lessons, challenges, and outcomes from their transformation initiatives.
Connect directly with ServiceNow public services specialists to ask questions, explore solutions, and discuss how to support your organisation’s priorities.
Join interactive breakout roundtables to discuss common challenges, exchange ideas, and explore solutions with peers from across the region.
The agenda is currently building our and will continue to evolve prior to event day.
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Who should attend this event?
This event is designed for public services organisations who are interested in learning more about ServiceNow and how it can support digital transformation across the public sector.
What is the cost to attend?
No — there is no cost to attend this event.
Will food be provided?
Yes, a networking lunch will be provided as part of the event.
What should I bring to the event?
Just bring yourself — everything else will be taken care of.
Will sessions be recorded?
No, sessions will not be recorded.
Is there parking available at the venue?
While there’s no dedicated venue parking on-site, there are several nearby public car parks within walking or short taxi distance.
Can I bring colleagues or guests?
Yes, colleagues and guests are welcome. Please ensure everyone attending is registered so we can account for their attendance.
What if I need to cancel my registration?
If you need to cancel your registration, please email the event team so we can update our attendee list.
Can't find what you're looking for? Contact our event team
19 Haymarket Yards, Edinburgh EH12 5BH