2 October 2025
8:30 a.m. - 6:00 p.m.
The Circle Convention Center Zurich Airport
Post-event Page
The Zurich Release Summit is over. A sincere THANK YOU to all participants and sponsors for their contributions.
Here you can access PDF versions of the presentations shared during the Summit. Please note: if a presentation is not listed, it means the content has not been released for publication.
Keynote
Amy Lokey, EVP, Chief Experience Officer
Keynote: AstraZeneca Spotlight demo
Antoine Bovin, Senior Solution Consultant
Locknote
Heath Ramsey, GVP, Outbound Product Mgmt
IT Solution Spotlight
Mondelez: Journey to Award-Winning Employee Experience
Plat4mation & Acerta: Using AI to Catch Customers At Risk
CRM Solution Spotlight
Swisscom & Swiss Post: One Platform, One Team, One Vision
DXC: Transforming Industries through AI-Powered Innovation
AI Platform & App Dev. Spotlight
Accenture & Hitachi Energy: AI-Powered Support
Kyndryl: The Platform Strategy at Balluff
Data & Analytics Spotlight
BitHawk: Connecting Providers, Distributors, and Consumers
SoftwareOne: AI Automation in IT Support and ITAM
Would you like to learn more about how ServiceNow can support your business transformation?
Here you will find useful events and resources:
Webinar series: Build your Digital Foundation with the AI Platform for Business Transformation
Hands-on workshop: Agentic AI in HR Service Delivery 24 October, Zurich
Webinar series: AI-Powered Risk and Security for the modern CISO
Webinar: Transforming Field Operations with AI at SITA. 28 October 2025
Enterprise Architecture Forum Switzerland 27 October 2025 Learn about AI Architecture, Governance, and Roadmap from an Enterprise Architect's perspective.
World Forum Munich 12 November 2025 Once again, let us bring top AI leaders and hands-on training to you. So you can transform every corner of your business right now.
Contact for this page: Arndt Mielisch, arndt.mielisch@servicenow.com