Matt Dodd is Outbound Product Management Director at ServiceNow, where he leads strategy and evangelism for the company's Generative AI and agentic AI platform capabilities.

With more than twenty years spanning solution consulting, engineering, enterprise operations, and product strategy, Matt works at the intersection of AI innovation, governance, and real-world organisational impact. He partners with leaders across industries to help them adopt AI that is safe, scalable, and built on a foundation of trust.

Matt brings a grounded perspective on responsible AI adoption — from autonomous workflow agents to governance frameworks and emerging international standards — shaped by deep technical experience and executive-level advisory work across global organisations.

Based in Perth, Matt is passionate about helping organisations cut through the hype and put AI to work for people, with purpose and integrity.