Retail is evolving faster than ever. Customers expect speed, personalisation and seamless experiences - while operational complexity and margin pressure continue to rise. To stay ahead, retailers need to simplify operations, empower store teams, and deliver exceptional in-store experiences consistently, at scale.
Join us for an exclusive executive roundtable, in partnership with ServiceNow to bring together retail leaders to discuss how AI, real-time data, and connected store platforms can help drive operational excellence in today’s dynamic retail environment.
Attendance is limited and by invitation only – register now to secure your place.
What we’ll discuss:
Alongside our experts, and featuring exclusive insights from NRF & EuroShop, this roundtable will challenge conventional thinking and highlight what truly differentiates retailers who achieve operational excellence from those who struggle to sustain it.
Join us to discuss:
Connected store operations:
Connect operations across stores, IT, and central teams to ensure consistent execution.
Predictive, data-led decisions:
Use predictive, data-led insights to anticipate
demand, optimise staffing, and make better day-to-day decisions.
Smarter management to protect margins:
Protect margins at scale while reducing loss, streamlining compliance, and coordinating teams effectively.
Turn strategy into action:
Build a practical roadmap supported by the right
platforms and partners.
With over 50 years of global retail experience, we help retailers modernise the entire value chain - from POS and store operations to workforce, supply chain, and customer experience. Backed by end-to-end retail capabilities and 7,000+ retail experts across 100+ countries, we work with ServiceNow and our partner ecosystem to solve today’s challenges while enabling sustainable growth for tomorrow.
When Retail Works. The World Works. Together with ServiceNow, you can elevate both customer and employee experiences, boost productivity, drive revenue growth, and stay competitive in today's challenging market with digital store operations.
Event Location
Gondolen
Stadsgården 6
116 45 Stockholm
Nearest public transport:
Slussen Metro Station (T-bana)
The Gondolen is located in Katarinahuset at Stadsgården 6 on Södermalm in Stockholm. We have several entrances, three to be precise: via the well-known Katarina lift, the lift to the 11th floor of the Katarina house or via the bridge from Mosebacke.
